FAQ
Product-Related
Product-Related
How should I store OXEAGLE supplements?
How should I store OXEAGLE supplements?
Store products in a cool, dry place away from direct sunlight. Refrigeration is not required unless specified on the label.
What certifications do OXEAGLE products hold?
What certifications do OXEAGLE products hold?
All OXEAGLE supplements are certified by FDA, GMP, and ISO. These certifications ensure the highest standards of quality, safety, and manufacturing practices.
How long does it take to see results?
How long does it take to see results?
Results vary by individual, but most users notice improvements within 2–4 weeks of consistent use. For optimal results, pair our supplements with a balanced diet and regular exercise.
Can I take multiple supplements together?
Can I take multiple supplements together?
Yes, our products are designed to complement each other. However, consult a healthcare provider before combining supplements, especially if you have pre-existing conditions.
What are the key ingredients in your supplements?
What are the key ingredients in your supplements?
Our formulations utilize natural ingredients, with a notable inclusion of Haematococcus pluvialis extract, which is known for its high antioxidant content. This ingredient contributes to exceptional antioxidant protection and supports overall health.
Shipping & Delivery
What are the shipping options and delivery times?
What are the shipping options and delivery times?
We offer standard shipping. Delivery typically takes 3–7 business days domestically and 7–14 days internationally. Tracking details will be provided once your order is dispatched.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. For further assistance, contact our support team at support@oxeagle-lab.com
What is your shipping policy?
What is your shipping policy?
For shipping policy details, please refer to this page: https://oxeagle-lab.com/pages/shipping-policy
Returns & Refunds
What is your return policy?
What is your return policy?
If you’re unsatisfied, you may request a return within 14 days of delivery, provided the product is unopened and in its original packaging. Contact our customer service to initiate the process.
What if my product arrives damaged?
What if my product arrives damaged?
Contact us within 48 hours of deliverywith photos of the damaged item and packaging. We’ll arrange a replacement or refund promptly.
How long do refunds take?
How long do refunds take?
Refunds are processed within 2–7 business days after we receive and inspect the returned item. The funds will be credited back to your original payment method.
Do I pay for return shipping?
Do I pay for return shipping?
For non-quality-related returns, customers cover return shipping costs. For defective or incorrect items, we’ll provide the return fee.